Examples springing forth with
KNOWLEDGE SHARING

Because sharing is caring.

It’s not really about you or me. It’s about how you make others feel — important, involved, engaged, essential, the key to success.

I love the energy everyone brings to the table, and I enjoy finding ways to make it come out and play. Sometimes in silly and unexpected ways. But always to bring forth ducheyne smiles and light up the eyes.

Engage them, they will remember how they made it happen.

I’ve created many references for others when I see a common denominator in the types of help others ask of me. Design systems are a great home for this guidance. Another is a one-pager that can be printed out and tacked nearby for quick reference. I can spot eager learners in every group and infuse them with all they can soak up.

Generally, my peers are ALWAYS CREATING and I don’t need to be the creator of everything. I’m happy to share what I’ve learned. There is plenty of content for everyone. Teach them how to do it themselves or when to reach out for specialized help if needed.

Teach them to fish.

In teaching others about Human Centered Design (HCD), I’ve created many visuals, enhanced many existing concepts, and borrowed parts of others to create the whole story that must be told.

Sometimes that takes the shape of working within the innovation lenses, with double diamonds of diverge and converge activities, with cycles of agile and ongoing support, and with human behavior.

If there’s knowledge to impart, there’s a picture for it.

I’ve come to love project management because when it’s done right, wonderful things come to be. On time. With little drama. With lessons learned for the next effort to be even better. On a similar vein are experienced product ownership and the tireless role of the scrum master — absolutely essential in agile.

I am always delighted to work closely with attentive project managers, product owners, and scrum masters to support their success. When they’re successful, the project efforts into which I’ve poured energy actually come to life. And after playing such roles myself, I have a greater understanding of how much value well-played roles bring.

It’s a beautiful thing.

The joys of project parenthood (management, that is).

Pictured here are a couple references — a one-pager and a more detailed process document for further exploration — to help explain how I’ve approached handling UX in an enterprise.

Because I don’t sprinkle magical pixie dust on a project. Well, maybe I do.

Go on… share the magic of how you do what you do.

The posters below came about from a need to share concepts with colleagues. From left to right, the first poster shows a somewhat beginning concept that must be well-understood in order for others to begin working agile — good user stories.

The middle poster is a layout I borrowed and customized in order to communicate to management the various areas I considered at any given time. The idea of balancing time on present requests and needs with building towards the long-term but still-forming future, seen in the “What are you working on?" poster, came originally from A Three-Box Solution to Managing Innovation by Vijay Govindarajan.

I created the last poster out of survival as the first and only UX role in an entire organization — in a very business analyst heavy environment. I was indeed interested in being the bridge between business analysts and developers, having commonalities of both roles but not truly being one or the other. The message’s intention was clear: we work together to achieve innovation. These concepts originated from UC Berkeley (Berkeley Continuum), so I refined them and brought them together to a visually appealing one-page reference.

Make it bigger. Make it memorable.
Share it with everyone.

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